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I Hope AI Takes Your Job: What We Miss When We Fear the Machine
In 1997, the New York Times profiled 49-year-old Gladys West of New Jersey, a former telephone operator whose role was eliminated after...
Dell D.C. Carvalho
May 232 min read
The Middle Manager Didn’t See It Coming
In 2023, IBM quietly paused hiring for 7,800 back-office roles. CEO Arvind Krishna said these jobs could be replaced by AI in the next...
Dell D.C. Carvalho
May 92 min read
Why Business Students and Professionals Should Pay Attention to AI in Business Strategy
In 2023, a bank started using an AI system to speed up loan approvals. Within weeks, approval rates changed in different areas. Managers...
Dell D.C. Carvalho
May 32 min read
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